This article is intended to provide some tips and direction for better managing an online workflow.
FAQ
Below are some quick answers for the most commonly asked questions.
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| title | I'm an employee and need How do I get access to Datatel or my office computer when off campus, what do I do? |
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You can use our the Felician VPN service to get access to these resources. If you don’t have access to a computer, please reach out to the helpdesk and we’ll work with you to provide a loaner laptop. Please see the following articles for getting started: |
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| title | I'm an employee, when When do I need to use the VPN? |
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You’ll need to use the Felician VPN when… Accessing internal resources, such as Datatel Using Remote Desktop to access your office computer
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You do not need to connect to the VPN to access your email, use Office 365, Zoom, Brightspace, etc. |
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| title | How can I access my documents off campus? |
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You will be able to access any documents that you have stored in OneDrive from any location that you can log into Office 365. If you’re an employee and would like You may either log into the Office 365 portal or install the desktop apps to get started. Please see the following article for more information. If you require direct access to your office computer, please see the following article: |
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| title | How do I access Brightspace or my online courses? |
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| You should be receiving an email with further instructions shortly. You can also find a link to Brightspace on the My Felician portal.
If you need to reset your password, please see the following article:
Reset Password - Brightspace| check my office voicemail? |
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Employees can call 201-559-6190 to check their voicemail. |
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| title | How do I contact the helpdesk? |
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If you any issues with Brightspace or your Brightspace account, you may reach out to their support at the following email address or phone number. For all other questions or inquires, you may reach out to the Felician University helpdesk at: Hours | 8:30am to 4:30pm, Monday - Friday |
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Email | helpdesk@felician.edu |
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Phone | 201-554-0240 |
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Location (Lodi) | Obal Hall, ground floor - directly across from the bookstore |
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Location (Rutherford) | Sammartino Hall, top floor, room 39 |
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