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This article will help guide you through setting up remote access to your Felician office computer.

Info

The VPN will be completely replacing the terminal servers in the (very) near future.

Using the Felician VPN software will allow you to set up a network connection to the campus network in a secure and simplified manner.

Once configured and connected, your network connection will effectively function as if you were working from on-campus. This means internal resources such as the Datatel links can function from your personal computer, and that you will also be able to connect to your work computer without needing to use the terminal server first.

Table of Contents

Enabling access on your office computer

For this part, please reach out to the Felician Helpdesk when you are in office and we can set it up for you.remotely.

Getting started

There are just a few steps to using the VPN.

Please submit an access request to the Felician University helpdesk to get started. Once we grant you access, you will need to install the VPN software on the computer you intend to use while off campus.

Contacting the helpdesk

Hours

8:30am to 4:30pm, Monday - Friday

Email

helpdesk@felician.edu

Phone

201-559-6165 (x6165)554-0240

Location (Lodi)

Obal Hall, ground floor - directly across from the bookstore

Location (Rutherford)

Sammartino Hall, top floor, room 39

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If you want to simply pick up where you left off, consider just Locking your computer instead of Logging Out when you leave.

Installing the VPN

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software on your personal/off-site computer

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Using the Felician VPN will allow you to set up a secure network connection to one of our campuses.

Once configured and connected, your internet traffic will flow through Felician and effectively function as if you were working from on-campus. This enables easy and secure remote access to your office computer.

Note

Remember, once connected, you are on our network!

If you would not browse or otherwise do something at work, you should not do it while connected to the VPN. When finished, make sure to disconnect from the VPN.

Connecting remotely with a Windows computer

Please see the following article for detailed instructions on setting up the VPN client on Windows computers.

Connecting remotely with a Mac computer

Please see the following article for detailed instructions on setting up the VPN client on Mac computers.

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Info

If you have a Felician issued laptop, please let us know - we must install the software for you.

Please see the articles below for installation instructions.

FAQ

Below are some quick answers for the most commonly asked questions.

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titleWho can use the Felician VPN?

The VPN is intended for employees - access is granted by request on a per-user basis.

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titleWhen do I need to use the VPN?

Use the VPN when you need to access your office computer from off campus, such as your home.

Info

You do not need to connect to the VPN to access your email, use Office 365, Zoom, or Brightspace.

Troubleshooting

Below are some quick answers for the most common issues.

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titleAccess denied - wrong username or password

Ensure that you’re using your Felician email/computer credentials as that username and password.

Info

You must use the full email address as the username (username@felician.edu).

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titleNegotiation with site failed

This may be a permissions error - please contact the helpdesk so that we may investigate.

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