Going Online - Students

This article is intended to provide some tips and direction for better managing an online workflow.

FAQ

Below are some quick answers for the most commonly asked questions.

How do I get access to Office apps such as Word, PowerPoint, etc.?

Please see the following article for getting started:

If you need to reset your password to Office 365, please see the following article:

How can I access my documents off campus?

You will be able to access any documents that you have stored in OneDrive from any location that you can log into Office 365.

You may either log into the Office 365 portal or install the desktop apps to get started. Please see the following article for more information.

How do I access Brightspace or my online courses?

You can also find a link to Brightspace on the My Felician portal.

If you need to reset your password to Brightspace, please see the following article:

Please see the following document for more information.

You will have also received a copy in your email, titled “Felician University Virtual Campus.”

How do I join a Zoom meeting from Brightspace?

Please see the following document for more information.

You will have also received a copy in your email, titled “Felician University Virtual Campus.”

How do I contact the helpdesk?

If you any issues with Brigthspace or your Brigthspace account, you may reach out to their support at the following email address or possible.

Email	helpdesk@d2l.com
Phone	1-877-325-7778

For all other questions or inquires, you may reach out to the Felician University helpdesk at:

Hours	8:30am to 4:30pm, Monday - Friday
Email	helpdesk@felician.edu
Phone	201-559-6165 (x6165)
Location (Lodi)	Obal Hall, ground floor - directly across from the bookstore
Location (Rutherford)	Sammartino Hall, top floor, room 39