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Zoom is live video and audio conferencing software available to all Felician University faculty and staff that enables collaboration and webinars across desktop workstations as well as mobile devices.

IMPORTANT: If you are remoting into your desktop at work, do not join or start your Zoom meeting from there! You will be unable to use your camera and microphone if you do so. You must first minimize your Remote Desktop window, and then join the meeting on the computer that you are using off-campus.

FAQ

Below are some quick answers for the most commonly asked questions.

 Who can use Zoom?

Zoom is available to all employees automatically, with some limitations by default.

By default, your account is given the Basic license, which has the following restrictions.

  • Hosted meetings have a 40 minute time limit when there are 3 or more participants

  • Hosted meetings have a 100 participants limit

  • Hosted 1-on-1 (2 participants) meetings have a 24 hour time limit

Being Licensed grants you the ability to host long meetings when there are 3+ total participants.

  • Hosted meetings have a 24 hour time limit

  • Hosted meetings have a 100 participants limit

Licensed was formerly referred to as the Pro license, Zoom has since updated its naming.

 I need to host long meetings - how do I get licensed?

Please send in a request to the helpdesk with the reason.

 How do I log into Zoom?

Felician has Single Sign On (SSO) configured with Zoom to allow you to use your Felician email credentials to sign in. As a result, the sign-in procedure will be slightly different.

Platform

Instructions

Web

Please use the following link instead:

Desktop or mobile app

Please click the “Sign In with SSO” button to begin.

Please see the following article for more details:

 How do I use Zoom?

Please see the Getting started section just below.

 How do I document my completed Zoom classes?

  1. Log into your Zoom web portal at zoom.us and navigate on the left to the “Reports” tab. 

  2. From the available reports, select “Usage”,  this shows a list with course names, date, start/end times and # of participants for a time frame, which you can export as a .csv file (Excel).

 How do I see and document who attended my Zoom?

  1. Log into your Zoom web portal at zoom.us and navigate on the left to the “Reports” tab. 

  2. From the available reports, select “Usage”,  this shows a list with course names, date, start/end times and # of participants for a time frame, which you can export as a .csv file (Excel).

  3. Select the meeting, and click on the participant count (far right) of the meeting you want to review. This shows a list of participants along with the duration of their participation and an attentiveness score, which you can export as a .csv file (Excel).

  4. Check the box to "Export with Meeting Data"  if you want the general meeting info to be included with this report.

 How do I enable attention tracking for my Zoom sessions?

This shows you (during the Zoom) if a student is not focusing on what you are screen sharing.

  1. Log into your Zoom web portal at zoom.us and navigate on the left to the “Settings” tab.  (You can do this at any time to set it for future Zoom sessions).

  2. Click - In Meetings - Advanced.

  3. Scroll down and use the toggle to enable "Attention Tracking".

Getting started

Zoom provides in-depth training and instructions across the various platforms like Windows, macOS, Android, iPhone, etc.

Please see the following links for more details:

Want to play around or test things out? Try the following link - it’ll join a private test meeting.

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