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Currently, you must reach out to the Felician University helpdesk in order to reset your Web Advisor password.

You will be provided with a temporary password and will be required to update it upon logging in.

https://felician.atlassian.net/wiki/spaces/HELP/pages/201392129/Felician+Helpdesk+FAQ#Contacting-the-Helpdesk

Hours

8:30am to 4:30pm, Monday - Friday

Email

helpdesk@felician.edu

Phone

201-559-6165 (x6165)

Location (Lodi)

Obal Hall, ground floor - directly across from the bookstore

Location (Rutherford)

Sammartino Hall, top floor, room 39

Please note the following restrictions when updating your password.

Length

6 characters minimum
9 characters maximum

The password cannot be longer than 9 characters or the change will fail.

Composition

Password must include letters, numbers, one capital letter, and no special characters (eg. !, #, ?)

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