Remote Access (VPN)

This article will help guide you through setting up remote access to your Felician office computer.

Using the Felician VPN software will allow you to set up a network connection to the campus network in a secure and simplified manner.

Once configured and connected, your network connection will effectively function as if you were working from on-campus. This means internal resources such as the Datatel links can function from your personal computer, and that you will also be able to connect to your work computer remotely.

Getting started

There are just a few steps to using the VPN.

Please submit an access request to the Felician University helpdesk to get started. Once we grant you access, you will need to install the VPN software on the computer you intend to use while off campus.

Contacting the helpdesk

Hours

8:30am to 4:30pm, Monday - Friday

Email

helpdesk@felician.edu

Phone

201-554-0240

Location (Lodi)

Obal Hall, ground floor - directly across from the bookstore

Location (Rutherford)

Sammartino Hall, top floor, room 39

Installing the VPN software on your personal/off-site computer

If you have a Felician issued laptop, please let us know - we must install the software for you.

Please see the articles below for installation instructions.

FAQ

Below are some quick answers for the most commonly asked questions.

The VPN is intended for employees - access is granted by request on a per-user basis.

Use the VPN when you need to access your office computer from off campus, such as your home.

You do not need to connect to the VPN to access your email, use Office 365, Zoom, or Brightspace.

Troubleshooting

Below are some quick answers for the most common issues.

Ensure that you’re using your Felician email/computer credentials as that username and password.

You must use the full email address as the username (username@felician.edu).

This may be a permissions error - please contact the helpdesk so that we may investigate.