Felician Helpdesk FAQ

This article is intended to provide a quick reference for some of the common questions and concerns we see and hear from our faculty, staff, and students.

Have an idea for something else? Please let us know! Our contact information is right below.

Contacting the Helpdesk

Need to contact the Felician University helpdesk for technical support or to let us know about an upcoming event? We have email ticketing, phone support, and on-site locations on both campuses.

Please include as much detail as possible in your requests.
If you need to leave a phone message, be sure to include a callback number.

Hours

8:30am to 4:30pm, Monday - Friday

Email

helpdesk@felician.edu

Phone

201-554-0240

Location (Lodi)

Obal Hall, ground floor - directly across from the bookstore

Location (Rutherford)

Sammartino Hall, top floor, room 39

 

Getting started

Below are some quick links and guides for getting started with various software and services we provide.

 

How do I set up text message alerts?

You can find this under the My Felician portal on our website, felician.edu. Follow the e2Campus link to set up your account.